VetAtHome opens new animal clinic – eliminating emergency fees

The new animal clinic in Stockholm focuses on care for dogs and cats. The opening will take place on July 6, in a situation before the summer when more pet owners travel, spend more time outdoors and may need to seek care for problems that arise quickly. The fact that the clinic does not charge any emergency fees means that an emergency visit will not be more expensive than a booked visit. This reduces the risk of pet owners waiting to seek care, even though early assessment and treatment can be crucial.

– There are many cases where pet owners need a quick veterinary assessment, but where it is not always clear whether the animal needs veterinary hospital care. We want to be able to receive, assess, treat what we can and refer further when necessary. The fact that we do not charge emergency fees is a way to lower the threshold for seeking help in a timely manner, says Izabela Belarhzal, licensed veterinarian and clinic manager at Djurkliniken Östermalm.

VetAtHome Djurkliniken Östermalm is not an animal hospital with 24-hour operations or intensive care. However, it does receive many of the acute problems that often arise in everyday life and during the summer. Planned visits are also offered: dental care, intermedical examinations, X-rays, ultrasounds and surgery. The clinic also has an official veterinarian for certificates and authority-related issues, for example when traveling or moving animals outside the EU.

Focusing on dental care
The clinic has the capacity for dental examinations and dental surgeries – an area where VetAtHome sees a recurring need in both dogs and cats. Dental diseases are common but can be difficult for pet owners to detect because animals often hide pain.

“Dental diseases are common, but can be difficult for pet owners to detect because animals often hide pain. With the new clinic, we will have better opportunities to both investigate and treat complicated dental problems,” says Izabela Belarhzal.

Calmer clinic environment for dogs and cats
The clinic is designed to be a calm and stress-free environment. Dogs and cats have separate waiting rooms, and the premises are designed to reduce stress during the visit.

– Many animals get stressed by the trip to the clinic, the waiting room and the meeting with other animals. That is why we have placed great importance on the environment at the clinic. The goal is for the visit to be as calm and predictable as possible, says Izabela Belarhzal.

Combines clinic with home visits
VetAtHome continues to offer home visits in Stockholm, Gothenburg and Uppsala. Home visits can be an alternative for animals that are stressed by car trips or waiting rooms, but also for pet owners who have difficulty getting to the clinic.

Common summer ailments in dogs and cats
The clinic opens ahead of a period when many pet owners are traveling or spending time in the archipelago and summer cottages. Common summer-related ailments include skin and ear problems after swimming, ticks, insect bites, heatstroke, wounds, stomach problems and animals that have ingested barbecue leftovers.

– During the summer, problems often arise quickly and unexpectedly. If the animal is clearly affected, you should always contact a veterinarian, says Izabela Belarhzal.